{"tool":"get_job","result":{"requisitionId":"AV-30072","client":"AppVault","title":"Customer Success Coordinator","description":"<p>We are looking for an entry-level Customer Success Coordinator to join our Customer Success team! This team builds strong client relationships, drives client success, and collaborates with cross-functional teams.</p><p>The Customer Success team is responsible for ensuring client satisfaction, managing deliverables, and providing strategic recommendations. These client-facing roles require a blend of relationship management, data analysis, and strategy to drive performance and growth.</p><p> </p><p><strong>About the Opportunity</strong></p><p>The Customer Success Coordinator will work closely with the Customer Success team through owning various recurring tasks such as ad management, media preparation, data compilation, and issue resolution, to name a few.</p><ul><li><p>Support CS team in recurring day-to-day and month-to-month initiatives</p><ul><li><p>Assistance with media and product implementation throughout the month as client needs arise</p></li><li><p>Assist with execution of client deliverables ranging from Creative to Media to Product by partnering with the applicable internal teams</p></li><li><p>Document client requests, action items, and account updates</p></li><li><p>Become comfortable participating in recurring client-facing calls and meetings</p></li></ul></li><li><p>Support presentation preparation for in-person client meetings and business reviews</p></li><li><p>Support process documentation and operational initiatives</p></li><li><p>Support in identifying opportunities to improve campaign performance and customer outcomes</p></li><li><p>Help maintain internal knowledge bases and customer resources</p></li><li><p>Participate in customer strategy discussions and account planning meetings</p></li><li><p>Develop an understanding of customer goals, workforce challenges, and campaign objectives</p></li></ul><p> </p><p><strong>What You’ll Bring to the Table</strong></p><p>The CS Coordinator identifies as a proactive, eager, detail-oriented problem-solver that isn’t afraid of a fast-paced environment + day-to-day challenges. If you are a collaborative go-getter who wants to be a customer advocate and partner closely with a scaling team to drive customer success, this is a great opportunity for you.</p><ul><li><p>BA/BS Bachelor’s degree</p></li><li><p>Internship experience a plus</p></li><li><p>Ability to learn new platforms and processes quickly</p></li><li><p>Prioritization skills, multi-tasker &amp; ability to adapt to constantly changing and unexpected deadlines</p></li><li><p>Highly organized, strong prioritization skills, and detail-oriented</p></li><li><p>Familiarity with Microsoft Office</p></li></ul><p> </p><p><strong>What We’ll Bring to the Table</strong></p><p>We know you have a life outside of your job. That’s why we offer some great benefits. In addition to health insurance, 401K, and unlimited paid time off; we offer a hybrid work schedule, employee discounts, professional support, and the chance to work with some great people.</p><p> </p><p>AppVault specializes in groundbreaking recruitment software solutions providing a holistic approach to engaging, hiring, and retaining talent. We take steps to fully understand a client’s culture, messaging, and brand to provide cutting-edge recruitment SaaS based solutions to leading B2B brands around the country.</p><p>Our mission is to proactively support organizations by creating and distributing strategic multi-channel messaging to highly targeted audiences – communicating unique qualities and identifying the right candidates. Our team is comprised of dedicated and coordinated professionals – analysts, creators, supporters, and leaders – proficient in multitasking and committed to delivering.</p><p> </p><p>EOE M/F/D/V</p>","department":"Account Management","departmentId":"6245e10940fff6002cf1243d","employmentType":[{"value":"Full-time"}],"datePosted":"2026-07-20T11:45:29.000Z","applyUrl":"https://careers.appvault.com/apply/account-management?referrer=AV_med181","attributes":[],"recruiterAssigned":{"id":287,"name":"Dwight Schrute","email":"user.admin-test@appvault.com"},"address":[{"city":"Atlanta","state":"GA","country":"USA","zipCode":"30301","address1":"","location":{"type":"Point","coordinates":[-84.3877029,33.7487984]}}],"city":"Atlanta","state":"GA","zipCode":"30301","country":"USA","salaryMin":null,"salaryMax":null,"salRateType":null,"brandId":431,"createdAt":"2026-07-20T11:45:29.000Z","updatedAt":"2026-08-12T18:09:41.340Z"},"summary":"Job details for Customer Success Coordinator"}